Maintenance Plans assume systems are in standard working order and not in need of replacement parts or significant repair. Standard pricing is for residential systems with a maximum of six zones. For commercial or larger residential systems, please contact us for current rates. Labour and parts required to address, repair or expand systems are additional costs and will be billed at your rate.
Spring Start-up: Turn on main ball valve and pressurize system. Run test on each zone to check for leaks, optimal operation, and head adjustment. Check rain sensor. Program controller for seasonal conditions.
To meet the requirements of the City of Nanaimo regarding the DCVA (double check valve assembly) backflow prevention device, the DCVA can be tested as part of the spring start-up; if desired, please indicate when setting up your Service Agreement. Backflow preventer device test is an additional charge of $65.00 for Service Agreement customers.
Comprehensive Mid-season Check: Test each zone for leaks, optimal operation, and head adjustment. Check rain sensor. Program controller for seasonal conditions. Mid-season checks are for inspecting your complete system, performing minor adjustments for optimum efficiency and identifying any major problems that require repair. We will notify you of any significant issues and the estimated cost to address them; additional work will only be undertaken with your approval. Access to the controller is needed for comprehensive checks; therefore they are scheduled by e-mail, usually 2 weeks in advance.
Fall Blow-out (Winterization):Turn off water at main ball valve; remove water from all pipes and valves with compressed air. This service also includes turning off the controller and taking required steps to protect pumps from freezing. Winterization is more heavily influenced by the weather; therefore they are not usually scheduled in advance. Visits occur Monday to Friday between 8:00am and 5:00pm.
Note: If you postpone your winterization service, ISLAND SMART will not be held liable for any freeze damage that may occur to your irrigation system.
The Maintenance Plan is auto-renewing and ongoing unless cancelled by the customer or ISLAND SMART in writing.
The Maintenance Plan includes three (3) to eight (8) service checks depending on the package selected. Plans are billed at the beginning of the year.
You will receive an e-mail notifying you as to the day(s) we will be in your area and advising of your scheduled service date and time. Please ensure there is access to the controller.
If we arrive onsite for any of the contracted services to find that the contracted work has been performed by others, we will bill a ½ hour trip charge. If we arrive onsite for a scheduled visit and no one is home or access to service the system has not been left, we will bill a ½ hour trip charge.
Payments may be made via cheque, email transfer, or PayPal (includes credit cards and Visa Debit card).
Systems that were not installed by ISLAND SMART will be required to meet basic operational standards before acceptance of a Maintenance Plan.
A minimum contract period of one year is required to enter into a Maintenance Plan with ISLAND SMART.
Should you have any concerns with the work done to your irrigation system, you must notify ISLAND SMART within seven (7) days. When we leave a site, the work is deemed to be satisfactory. If a problem should arise, it is the homeowner’s responsibility to monitor the system and report any issues to ISLAND SMART within the seven (7) day time period.
Automate your irrigation system servicing. Ensure dependable, worry-free service provided on time, every year.
Our Customer Agreement offers you the advantage of having your contracted irrigation services attended to automatically. This frees you from having to call and schedule the service(s) each spring and fall. Regular maintenance of your irrigation systems identifies problems before damage is done and excessive water wasted. Service agreement customers receive automatic service scheduling, preferential call-out scheduling and discounted call-out pricing.
- Certified Irrigation Technicians
- Specialists in Water Conservation
- Specialists in cross-connection /backflow prevention testing